São Mamede de Infesta, 23 december 2023
The security and privacy of your personal data are extremely important to Higicol, S.A..
As data controller, Higicol, S.A. shall collect the data strictly necessary for the purposes for which they were authorized by their data subjects, undertaking not to use them for purposes other than those authorized.
“Personal data” means any information, of any nature and regardless of its format, relating to an identified or identifiable natural person (data subject).
An identifiable person means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
INFORMATION COLLECTED AND ITS METHOD OF USE
When visiting our webpage, you may choose to provide us with personal information. For example, if you decide to fill in a form, you may be asked some information such as your contact information (name, email address, postal address, and telephone number) and other important information for interacting with the brand. In this case, we shall give you the opportunity to authorize us to process the information that may be considered sensitive under the law of your country or region. We emphasize that, if you choose not to give your consent, we shall not be able to collect or use such information and we shall not be able to provide you with any related customized services, such as requests for information or any other issues that require us to use your personal data as a form of response.
If you prefer not to have any of your personal information collected, please do not provide it.
DATA CONTROLLER AND CONTACT INFORMATION
The entity responsible for collecting and processing your personal data, under the terms of the Law, is Higicol, S.A., taxpayer identification number 500 802 696, with registered office in Rua Santos Dias, n.º 1121, 4465-255, S. Mamede Infesta - Matosinhos, Portugal.
For any doubt or issue related to data protection and the processing of your personal data, as well as to exercise any of your rights, you may contact Higicol, S.A. by:
- Letter: Rua Santos Dias, n.º 1121, 4465-255, S. Mamede Infesta - Matosinhos, Portugal;
- Email: email@example.com.
COLLECTION AND PROCESSING OF PERSONAL DATA
The personal data collected by Higicol, S.A. is limited to those strictly necessary for the purpose of the processing, namely, name, address, taxpayer identification number, telephone number or email of the users, but other data necessary for the provision of products or services may be collected.
Higicol, S.A. shall inform you which data falls into the required collection or optional provision categories. If no mandatory collection data is provided, we reserve the right to terminate any and all communications or commercial relationships with the user.
The provision of incorrect or inaccurate data is the sole responsibility of the user and data subject.
The personal data we collect is the data we request when registering on our website and subscribing to the newsletter or when attracting customers or later contacting the website.
Personal data is obtained based on the information provided and documents delivered by our customers and website users.
LAWFUL BASIS AND PURPOSES OF PERSONAL DATA PROCESSING
Personal data shall be processed based on the express and specific consent of the data subject provided for this purpose. We may also process the required data necessary for the performance of a contract or compliance with legal obligations.
The data subject may, at any time, change their settings regarding the privacy of their personal data by contacting Higicol, S.A..
The data subject may also withdraw, at any time, the consent given, for any of the foreseen purposes, when applicable, by contacting Higicol, S.A.
However, the withdrawal of consent shall not affect the lawfulness of processing based on the previously given consent. Likewise, the subsequent data processing with another lawful basis, such as the performance of a contract or the fulfilment of legal obligations to which Higicol, S.A. is subject shall not be compromised.
Personal data is collected and processed for the following purposes:
CUSTOMER MANAGEMENT: data processing is necessary for the performance of the contract entered into.
Since Higicol, S.A. is dedicated to the sale of cosmetic products, the processing of the data subject data is necessary for the performance of the purchase and sale contract or the service provision contract to be entered into.
The personal data collected for this purpose shall be kept for up to two years after the last commercial contact or business conclusion with the customer, except in cases where there are specific legal obligations and which require longer periods, which shall be respected.
MARKETING OR TELEMARKETING AND SENDING NEWSLETTERS: Higicol, S.A. may process the personal data collected to send the respective data subject information about products and services it sells or generate automatic recommendations of products and product ranges customized according to the customer's profile, for example, by sending the newsletter or product suggestion or specific business.
The forecast of consumer preferences and profile identification aim at the preparation of customized marketing actions, the optimization of the product range, as well as the early communication of campaigns that are predictably of the customer's interest, and these can be allocated and communicated automatically.
This personal data processing shall only be carried out with the express consent of the data subject, given, namely, when filling in the customer registration form or later for this purpose.
The personal data collected for this purpose shall be kept for a period of two years after the customer's last access to our website, newsletter or sent message, except in cases where there are specific legal obligations and that require longer periods, which shall be respected.
The mentioned data collection and communications may be affected in the following manners or others:
A) Marketing communications
If you so choose and consent, the information that you provide may be used by Higicol, S.A. to create and send you communications, such as newsletters containing information about products and events, news, games and/or other unspecified type of communications (“Communications”). If you prefer not to receive such Communications, we kindly ask you not to consent and not to choose to receive them. If you give your consent and choose to receive Communications and later decide that you no longer want to receive them, you can edit your options for receiving communications by means of the respective service used by Higicol, S.A. hereinafter referred to as 'Mailchimp', thus being able to request the erasure of all your personal data provided.
B) Communications to serve you
If you have chosen to consent and provide us with your contact information, we may send you service information by any means, including by email, relating to the Website(s) or contact you regarding your customer service requests or your enquiries. These types of communications are required to serve you, to answer your concerns and to ensure the high quality of customer support provided by Higicol, S.A.
C) Tailor-made Service
If you are a nail professional or a makeup artist, consent is also provided so that we can use your personal information to provide you with a tailor-made service and to enable you to use our Website effectively. For example, we may suggest products that may interest you or direct you to a specific area with more technical information about our products and their application.
D) Special Events, Questionnaires and Surveys
RECRUITMENT: personal data may be collected from potential candidates to work with Higicol, S.A..
Any candidate’s personal information shall be kept for five years after its collection, except in cases where there are specific legal obligations and that require longer periods, which shall be respected.
HANDLING QUESTIONS, SUGGESTIONS AND COMPLAINTS: Personal data may be collected with regard to a question, suggestion or complaint sent to Higicol, S.A..
In this case, personal data shall be kept for two years after the last response from Higicol, S.A., except in cases where there are specific legal obligations and that require longer periods, which shall be respected.
RETENTION PERIOD FOR PERSONAL DATA:
Higicol, S.A. keeps personal data during the retention periods identified above and only for the period of time necessary to fulfil the obligations to which it is legally subject.
In any case, once the relationship with the data subjects has ended, personal data is no longer processed for commercial purposes.
Once the maximum retention period has been reached, personal data shall be securely destroyed.
TECHNOLOGIES THAT ENABLE US TO CUSTOMIZE YOUR EXPERIENCE ON OUR WEBSITE
We use different technologies in order to collect information (such as your web request, IP address, type of browser, browser language, the date and time of your registration) about your visit to our Website and to improve and customize your experience on our website. For example, we may collect the IP (Internet Protocol) address that identifies your computer or device and indicates your geographic region for statistical purposes. In certain cases, we may use these technologies together with the personal information you provide to us through our Website. These technologies may provide different information, such as whether you have visited our website on a previous occasion. They may also allow you to save your preferences. Each of these technologies is characterized by:
A) Web Beacons and Tracking Links
Web beacons (also called single-pixel GIFs), tracking links and/or similar technologies are small sets of lines embedded in our Website’s structure. They are often used together with cookies and are often not visible to our website users. Web beacons may relay information to third parties such as our service providers and may be used to observe customer reaction to advertising content, to better target interactive advertising, and to improve customer service and usability. Rejecting our cookies will prevent web beacons from relaying this information about you and may limit your use of some of our website elements.
Browser cookies are pieces of text placed on your computer's hard drive when you visit our website. Flash cookies are similar to browser cookies but have the ability to save more complex data than plain text and are saved in your browser instead of on your hard drive.
You can configure your browser and/or browser plug-ins, such as Flash, to notify you of cookies or to reject them automatically. If you reject our cookies, you may still use our website, but we cannot guarantee its full operability and usability.
C) Third Party Web Analytics Services
We may use third-party web analytics services on this website or in mobile applications such as 'Google Analytics'. The service providers that run these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use the site. The information collected by these means (including IP addresses) is disclosed to these service providers that use this information to assess the use of the website. You may disable these services’ ability to analyse your browsing activities on our Website
– To make your choice regarding the collection of information from third parties on this website:
– To disable ‘Google Analytics’ cookies and other web analytics services that generate cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.
D) Specific Advertising/Remarketing Concepts
SHARING AND TRANSFERRING PERSONAL DATA
HIGICOL, S.A. may resort to subcontractors for the maintenance, hosting and management of its computer systems and equipment, under the terms permitted by the legislation that regulates personal data processing, these entities being required to maintain secrecy and guarantee security with regard to the personal data to which, for this purpose, they have access, and must not use such data for any other purposes, or for their own benefit, nor relate them to other data they have.
If the customer consents to the use of personal data for the purposes of MARKETING OR TELEMARKETING, HIGICOL, S.A. may transmit their personal data to marketing partners with a view to promoting marketing activities for HIGICOL, S.A. products, under the terms of the law.
Personal data may also be made available to the courts and other competent authorities in strict compliance with the provisions of the law.
Personal data collected shall be processed within the European Union.
COMPLIANCE WITH THE LAW
We may disclose information required to comply with any applicable law or regulation, legal proceeding, or governmental request. In addition, we may disclose any information whenever necessary to prevent physical harm or financial loss or in case of illegal activities or suspected illegal activities.
PRIVACY OF MINORS
This Website is not designed for persons under 18 years old and we do not knowingly collect or process personal information from persons under 18 years old. If we learn that we have unintentionally collected personal information from a visitor under 18 years old to our Website, we shall delete such information from our records.
DATA SUBJECT RIGHTS
Under the terms of the General Regulation on Data Protection, the data subject has the right to obtain from the data controller the access to their personal data, as well as rectification or erasure.
The data subject also has the right to demand, under certain circumstances, the limitation of the personal data processing, as well as the right to oppose the processing and the right to data portability.
The data subject may exercise the rights of access, rectification, erasure, limitation of processing, object to processing, portability, or withdrawal of consent by contacting HIGICOL, S.A.
HIGICOL, S.A. shall answer their requests in the shortest possible time.
The data subject may also file a complaint with the National Data Protection Commission (CNPD), located in Rua de São Bento, n.º 148, 3.º, 1200-821, Lisboa, about how HIGICOL, S.A. collects and processes their personal data.
HOW WE PROTECT PERSONAL INFORMATION
We keep security devices for our Website in order to prevent the unauthorized disclosure, use, alteration, or destruction of the personal information provided by you through it. Since our website is made available to you via the public internet, the personal information you provide is collected over an open network, i.e. On the internet and may be viewed and used by unauthorized third parties in the event of piracy. If you have any doubts about the security of our website, you can send an email to firstname.lastname@example.org.
DATA CONTROLLER / DATA PROCESSOR
HIGICOL, S.A. shall take control and responsibility for the personal information you provide us and shall collect, host, and process such personal data.
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